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  • Smore_CityS’more City
    S'more FAQ 🤔 Drop your questions below—we'll answer!
    We've compiled the 3 most frequently asked questions from our community! Check out the answers in photos above, especially if you're new here! (Welcome to S'more 😆) Feel free to drop your questions in the comments below, and the S'more team will get an answer back to you ASAP. All questions will help others on S’more—you're probably not the only one wondering about these things!
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    Mel in NYC
    Mel in NYC
    How do you pick the winner for the tried and true experiences?
    S’more City
    S’more City · Author
    @Mel We select winners for Tried & True experiences via a lottery system, but certain factors can improve your chances! We prioritize users who are active within the S'more community, have a profile picture, a bio, and post consistently on the app. Signing up with a friend also boosts your odds of being chosen. So, the more engaged you are, the better your chances!
    Kayla
    Kayla
    Will there be tried and true experiences tiered to upstate New York? :)
    S’more City
    S’more City · Author
    @Kayla Hi 😀 Not at the moment, but we’d love to hear any recommendations for partners in upstate New York! (Can DM us) As we continue to grow, we can definitely see this happening in the future.
    Tamanina
    Tamanina
    Are you guys thinking of using hashtags to maybe optimize searches?
    S’more City
    S’more City · Author
    @Tamanina Hi there, thank you for your suggestion! Our product team is actively working on improving the search results to provide a better experience for all S’more members. Right now, we’re focused on highlighting “real and authentic experiences” within the community while also making it easier for members to connect without worrying too much about which hashtags work best.
    Giachia
    Giachia
    How do you typically pick the vendors for tried & true events? I think it would be a good opportunity to learn about partnership with S’more especially for small business owners
    S’more City
    S’more City · Author
    @Giachia Hey, the S'more team is always exploring and finding the best spots for our community. We also love getting inspiration from the ideas you all share on S'more and look for opportunities to collaborate with businesses, vendors, or the local community. If you know a great fit, feel free to DM us—our team would be happy to check it out 🫡
    Mel in NYC
    Mel in NYC
    What do you think about a community event ?
    S’more City
    S’more City · Author
    @Mel That's on S'more team to-do list, but we're currently focused on building a community within the app, so stay tuned for future announcements! In the meantime, you might be interested in our S'more Scout Program, designed for active members of S'more. You can learn more about it here: https://m.smore.city/scout?naviHidden=yes&fullscreen=true
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